Your loan application might have been rejected due to any of the following reasons:

  • The app could not gather enough information about you. Kindly use your main device and grant all permissions for the app

  • Incorrect details were provided during registration. Please check and correct where necessary

  • Bad loan records or credit history. This may mean that you have outstanding loans or a bad repayment track record with a credit bureau

Insufficient banking information on the smartphone used to apply for a loan. Please perform more transactions such as buying airtime, making bill payments, bank transfers, etc using the FairMoney App on your phone.