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Contact us For FairMoney @ 07000362362 For FairMoney Business 07000033333
Knowledge base
FairSave
FairSave
19
What is FairSave?
Is my money safe with FairSave?
What is the difference between your FairMoney bank account and FairSave?
How much interest do I earn with FairSave?
When do I get the interest posted to my FairSave?
View all 19
Loan Application
Loans
6
How can I get a Loan?
How much can I borrow and for how long?
Do I need documents or a collateral?
Can I get another loan immediately?
Can I get a Loan top-up?
View all 6
Loan Repayment
Loan repayment
8
How do I make repayment?
How do I check my loan balance and payment date?
What happens if I don't pay back?
Can I extend my loan duration?
What happens if I lose my phone?
View all 8
FairMoney bank account
FairMoney bank account
15
Will I get charged for transfers from my FairMoney account?
Will I get charged any fees for opening a FairMoney bank account?
How do I put money in my FairMoney bank account?
How do I perform withdrawal from my FairMoney bank account?
How do I see the transactions that have occurred on my FairMoney bank account?
View all 15
ESCALATION PROCESS
FRESHDESK TICKET ESCALATION
0
CS TEAM ESCALATION MANUAL
0
LV2 ESCALATION PROCESS
0
STANDARD OPERATING MANUAL
PAYMENTS ISSUES
0
REQUESTS
0
INBOUND SCRIPT GUIDE
SCRIPT GUIDE
0
GENERAL INFORMATION
CSAT SURVEY GUIDELINE
0
Opt-out policy
0
SLA
Your order
0
FAQ
GENERAL FAQ
0
New Agent - Onboarding
Gifts
0
Coupons
0