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Loan repayment

How do I make repayment?
Click on the "Make repayment" icon on your FairMoney homepage, select the amount to repay, and select the card connected to the app to make repaym...
Wed, 22 Jan, 2025 at 2:16 PM
How do I check my loan balance and payment date?
To check your outstanding payment: Log into the FairMoney App On the homepage, swipe left once to access the green-coloured loan card Click on the &q...
Wed, 22 Jan, 2025 at 2:20 PM
What happens if I don't pay back?
We understand that unexpected and unforeseen situations may occur. However, we do not accommodate late repayments. We advise that you make plans ahead of ti...
Wed, 22 Jan, 2025 at 2:21 PM
What happens if I lose my phone?
Send an email to help@fairmoney.io to get the details of your loan and your repayment date. You can also sign in from another phone using your phone number ...
Wed, 22 Jan, 2025 at 2:24 PM
How do I pay via card?
Select the “Debit/Credit Card” option when repaying your loan and enter your card details. If you don’t have a card, please contact your bank to request for...
Tue, 6 Feb, 2024 at 11:41 AM
Can I repay my loan through my FairMoney bank account?
Yes. Please make a transfer of your loan repayment amount into your FairMoney bank account. Note that this transfer will reflect on your app as a deposit af...
Tue, 6 Feb, 2024 at 11:51 AM
Why did you Auto Debit my Account?
We totally can understand how displeasing it is to see an auto-debit on your account. In accordance with our Terms of Use, it was stated that your external...
Wed, 22 Jan, 2025 at 2:28 PM
Late Repayment Fees Dispute
We understand how displeasing it is to see the late fee accruing on your loan. However, by our Terms of Use, it is stated that if you pay late, you will...
Wed, 22 Jan, 2025 at 2:33 PM
Did you make payment to the Stanbic Account?
Please be informed that you are required to share the proof of payment with us once payment is made, so it can be updated within 48 working hours. Note ...
Wed, 22 Jan, 2025 at 2:34 PM
How do I liquidate/Close my Loan?
We may be unable to adjust your loan repayment structure through the app since our loan processes are automated.   However, you can request loan liquidatio...
Wed, 22 Jan, 2025 at 2:35 PM