To change your registered number on the app, kindly update your app and follow these steps:


  • Tap "Login."
  • Click "Lost Phone number? Change login number."
  • Review and accept the conditions, then tap "Continue."
  • Enter your old phone number (without the first zero).
  • Enter the BVN linked to your account.
  • Allow location access on your phone.
  • Enter your new phone number (without the first zero).
  • Enter the OTP sent to the new number.
  • Complete the facial recognition.
  • Create a new password.


It's important to note that, once you change your phone number, you won't be able to switch back to the old one.