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Consumer Loan

What is the maximum loan tenure available?
The Consumer Loan repayment period is up to 18 months.
Wed, 21 Oct, 2026 at 7:01 PM
What is the maximum loan tenure available?
The Consumer Loan repayment period is up to 18 months.
Wed, 21 Oct, 2026 at 6:49 PM
What are the requirements to qualify for a Consumer Loan?
To qualify for a Consumer Loan, customers must have a Tier 3 account, provide and verify their office email/ personal email address, meet the eligibility cr...
Wed, 21 Oct, 2026 at 6:50 PM
Why can't I continue after confirming my employment details?
Please make sure you have: Selected your employer from the list. Entered your last salary date. Ticked the credit information consent box. The Continue butt...
Wed, 21 Oct, 2026 at 6:50 PM
Do I need to complete the entire application?
Yes. Please complete all required steps. Some information may already be pre-filled, but you'll need to review and complete the remaining sections.
Wed, 21 Oct, 2026 at 6:51 PM
My loan has been approved, but I haven't received the money yet.
Please wait until you receive the disbursement confirmation notification. If you still haven't received your funds after receiving the notification, ple...
Wed, 21 Oct, 2026 at 6:51 PM
Can I change my personal or employment details?
Yes. Tap "Change" next to the relevant section to update your information before confirming.
Wed, 21 Oct, 2026 at 6:51 PM
When will I receive my loan?
Once your repayment method has been successfully connected and your loan request has been processed, your funds will be disbursed. We'll notify you as s...
Wed, 21 Oct, 2026 at 6:52 PM
Why do I need to provide my next of kin's phone number?
Your next of kin's phone number is required to complete your application. You won't be able to continue until this information has been provided.
Wed, 21 Oct, 2026 at 6:52 PM
Can I choose how to set up auto-debit?
Connect your ATM card (Recommended) or Link your bank account. Choose the option that's most convenient for you.
Wed, 21 Oct, 2026 at 6:52 PM