Consumer Loan
No. The amount shown is the maximum amount available to you. You're free to choose a lower amount if you prefer.
Wed, 21 Oct, 2026 at 6:55 PM
It means your application has been reviewed and your loan offer is now available. You can review the offer, choose the amount and repayment period that suit...
Wed, 21 Oct, 2026 at 6:56 PM
Some applications require additional verification before a decision can be made. In some cases, customers may need an address verification call before their...
Wed, 21 Oct, 2026 at 6:56 PM
Yes. It's normal for your application to remain under review during the review period. If it takes longer than 48 hours, please contact Customer Support.
Wed, 21 Oct, 2026 at 6:57 PM
Once your application has been submitted, you'll see a confirmation message letting you know it's under review. Reviews may take up to 48 hours, and...
Wed, 21 Oct, 2026 at 6:57 PM
No. The Premium Loan amount shown is provisional. Final approval depends on the outcome of the verification process.
Wed, 21 Oct, 2026 at 6:57 PM
Yes. If you don't have an office email address, simply tap "Skip this." Your application can still continue.
Wed, 21 Oct, 2026 at 6:58 PM
Depending on your account tier, you may be asked to complete a Know Your Customer (KYC) upgrade. Please enter your NIN exactly as it appears on your NIN sli...
Wed, 21 Oct, 2026 at 6:58 PM
Your home address is used during the verification process. Please make sure it is current and correctly entered before proceeding.
Wed, 21 Oct, 2026 at 6:59 PM
If you work remotely or don't have a fixed office, please enter your employer's registered office address or the nearest office location.
Wed, 21 Oct, 2026 at 6:59 PM